Welcome to the Lone Parent Helpdesk

The Lone Parent Helpdesk is a quick and easy way to search for information. It is simple to use: you just click the items that relate to your situation and you will be led to the information you need.

If you can’t find what you’re looking for, or need further help or advice, call our Lone Parent Helpline on 0800 018 5026. Lines are open from 9.00am to 5.00 pm Mondays to Fridays, with extended opening to 8.00pm on Wednesdays.

We are always happy to receive your feedback. Although we can’t promise to answer everybody individually, everything you send us is read and, more importantly, taken account of in our ongoing efforts to improve the Lone Parent Helpdesk. Please use the Tell us what you think section to get back to us.

Disclaimer

The information in the Lone Parent Helpdesk was updated in September 2006 and relates to lone parents in England and Wales. We have done our utmost to ensure that this information is correct at the time of posting, and, as part of this process, each topic has been checked by external experts in the field. However, the information is in no way a substitute for obtaining proper legal advice and we have tried to indicate where legal or other specialist advice is absolutely vital.

We are grateful to ASDA for its support in publishing this edition of the Lone Parent Helpdesk.